FAQ

By default our suits are half canvassed. Only 2 shops in Hoi An uses genuine horsehair canvas and we are one of them. We can produce and show you upon the canvas material upon request.

Several shops in Hoi An lie to customers that they make full canvassed suits. In reality, they show you a full canvassed sample but for all customers, they use fake synthetic canvas. Always request for customer’s suits to check and not be deceived by 1-2 suit samples solely meant for sales purposes.

Full canvassed suits require a lot more time to skills, construct and many elaborate fittings (6-8 fittings on average over 10 days). Most importantly, many shops do not have access to genuine canvas at low prices like we do.

Currently, we only make ladies coats.

We accept cash in Vietnamese Dong, Euro, USD, Australian or Singapore Dollars. We also accept credit cards.

For online mail orders, we accept paypal.

Yes. Upon request, we will contact the staff from the logistics company to come to our shop to settle the packing, paperwork, payment and collection for you.

By default, we use airmail which takes around 3 weeks or less to reach you.